About Suzanne, Impact Measurement, Marketing & Communication, Organizational Assessments, Social Impact Architects, System Change
Do you know why offices and hotels have mirrors in their elevators? One reason is because people will focus on fixing stray hairs and smoothing out wrinkled clothing rather than how long the elevator is taking and, as a result, be happier. This strange but true fact...
Business Planning, Corporate Social Responsibility, Growth/Scaling Plans, Impact Measurement, Organizational Assessments, Organizational Culture
There have been rumors lurking in the corners of social entrepreneurship gatherings. I have heard them whispered: “There are investors who want to pursue impact investing, but we don’t have the right deal flow.” Impact investing is growing rapidly. A recent piece in...
Communicate, Fundraising, Grow, Growth/Scaling Plans, Impact, Marketing & Communication, Organizational Assessments, Social Impact Architects, Storytelling, Theory of Change
The holiday season brings many ways to give and receive generosity. To me, generosity is a virtue defined as willingly giving away your time, money and attention – without expectation of anything in return. This feeling is a hallmark of the season. People are nicer,...
Business Planning, Business Planning, Collaborate, Feasibility Studies, Grow, Growth/Scaling Plans, Organizational Assessments, Program Development, Social Enterprise, Social Impact Architects, Strategic Planning
Because the social sector is in the business of changing the world, we often are inclined to see every need or idea as a call to action. The result of taking on too many opportunities comes in the form of mission creep, donor confusion or staff burnout. Research...
Client Flow/Design Thinking, Impact, Social Impact Architects
The headlines are buzzing about “The Great Wealth Transfer.” It is estimated that more than $70 trillion will be passed down from Baby Boomers to their heirs – with $10-12 trillion estimated to be donated to charity through 2045. Amid high inflation, overall giving is...
Client Flow/Design Thinking, Impact, Social Impact Architects
Have you ever waited endlessly at the doctor’s office and wished that they had better customer service? Have you waited in a grocery line and bought an impulse purchase and then wondered why later? For better or worse, every company – but especially those in retail –...