“It is only the start of 2017, and I’m already exhausted.” This was a quote from a client CEO. And, I get it. I’m overwhelmed already too. By February, many of us are kicking ourselves for breaking our New Year’s resolutions. We are worried about the changes ahead and how they will impact the social sector. And, as social sector professionals, we are givers by nature. All of this is a recipe for burnout. So, I thought it would be a good opportunity to put our typical topics on hold and talk about how we as a sector can take better care of ourselves.
I grew up in a family of givers – my parents were principals and all my aunts were teachers. When I came home from school, we had chores. We rarely took vacations. And, I assumed everyone was just like us. Then, as a senior at The University of Texas at Austin, I was lucky enough to be selected for Sarah Weddington’s leadership class. (By the way, February 5th is her birthday, so please join me in wishing her a happy birthday.) While she is known for her work in Roe vs. Wade, she has done so much for our country as a public servant and now as a teacher of countless “leaders-in-training.” I was stunned in class one day when she said that it was important for leaders, especially servant leaders, to find ways for self-care. As an example, she recited the often-ignored in-flight instructions: “In the event of a loss of cabin pressure, an oxygen mask will drop from above. If you are traveling with a child, place your mask on first.” This was an a-ha moment for me – I realized that burnout was a real risk when you give until you’re depleted. Since then, I have been a voracious reader of articles and books about self-care. I knew I was never going to change being a giver, but I could learn how to set the right boundaries to be able to keep giving without completely draining myself. Here are some of my tips:
Find Your Cheerleaders: Research suggests that people with strong support systems live longer and are happier. While we all need our families and friends, in the social sector I have found that the best support comes from my colleagues who understand the “tough job.” These can come in the form of formal Leaders Circles or informal ones, as long as they include regular gatherings for peer support. I have a group of colleagues called the “Ring of Fire” – these are individuals I keep on speed-dial when I’m a “girl on fire” and things are going great or when I’m “on fire” and need to vent and find comfort.
Start today: Make that list or join/start a Leaders Circle.
Hyperfocus on Q2 Activities: I love the book, The Five Choices, by the time management experts at Franklin Covey. One of their choices is to “act on the important, don’t react to the urgent.” They cover the 4 quadrants, which are used in a simple matrix assessing tasks as either Important/Not Important, and Urgent/Not Urgent. The quadrants show us how we can get trapped in other people’s urgent requests or time wasters, such as Facebook and emails. The authors suggest that most of us are more productive (and happier) focused on Q2 (Important, Not Urgent) activities, where our long-term goals are aligned with our activities, both professionally and personally.
Start today: Track your time in February and just see where you spend your time between the quadrants. Then, in March, start being intentional about how to maximize your time on the most important activities.
Shift to Energy Management: I used to be a time management zealot, but now I also monitor my energy to get the most out of every day. It sounds very new age, but it really works. Ask yourself: What time of day do I have the most energy? What people give me the most energy? What activities excite me? (And, of course the reverse – where is my energy drained?) Now, my goal is to plan the most important activities (for me, writing) when I have the most energy, surround myself with people who give me energy, and do activities in which I excel. I delegate or delete the rest.
Start today: When you are tracking your time, track also how you feel about the activity, the people involved and what time of day it is. Then, strategize the best timing for each activity. For example, I love meeting with young people interested in careers in the social sector. I used to do it whenever I was free, but now I only do it on Friday afternoons when my energy is drained from the week. Why? First, it doesn’t require much of my energy and, second, talking with young people actually adds to my energy because their passion is contagious. It has now become a great way for me to start my weekend.
Give Appreciation Liberally: Because we work in the social sector, we often fall into the trap of thinking that our team members do the work because they are passionate and that this passion is enough to satisfy them. However, all people need feedback on their work. In formal and informal performance reviews, we often focus on critique, but individuals learn just as much from positive feedback. And, for individuals in the social sector, especially those working with abuse or illness, that positive feedback often helps them combat all the negative things happening around them.
Start today: Start a Spot Award where any staff member can “spot” another doing something great and make a list on a bulletin board in a common area. Or, make it a fun daily challenge to spot three people around you going above and beyond and tell them you appreciate it. It makes a world of difference in their lives, and ultimately, those they serve. And, you will notice over time that it makes a difference in your outlook.
I work each and every day to give to others without giving it all away. Over time, I have found my triggers and now know how to counteract them. And, if I fall short, I give myself a moment of grace and know that I can just start over the next day. I would love to hear if you have additional tips on how you take care of yourself and encourage self-care in your own organization.