Guest Blogs, Impact Measurement, Organizational Assessments, Program Development, Social Impact Architects
We have all experienced bad customer service. Now with Twitter, we witness our friends’ bad customer service experiences, too. Frustrating and infuriating for the customer, bad customer service can also ruin a brand. And, unfortunately, it isn’t unique to the...
Annual Traditions, Organizational Assessments, Social Impact Architects, Strategic Planning, Summer Reading
July 4th is my favorite holiday – everyone comes together united in celebration for our country, connected to our family and friends, and reminded of our collective past as immigrants and pioneers forging ahead to build a better world. With Fourth of July celebrations...
Business Planning, Business Planning, Grow, Marketing & Communication, Organizational Assessments, Social Impact Architects, Strategic Planning
“When written in Chinese, the word ‘crisis’ is composed of two characters. One represents danger and the other represents opportunity.” – John F. Kennedy John F. Kennedy’s quote about crisis representing danger as well as opportunity is...
Advocacy/Policy Change, Communicate, Fundraising, Storytelling
While many of us were awaiting a well-deserved holiday break, we started to hear rumblings of the possible unintended consequences of the new Tax Cuts and Jobs Act of 2017 for nonprofit organizations. Some think that charitable giving was overlooked in the final...
