Business Planning, Growth/Scaling Plans, Impact Measurement, Organizational Assessments, Strategic Planning
We love sharing good deeds like a great one we saw from July 2019 when good Samaritans came to the aid of a little boy in Australia who fell in the gap when boarding a train. The boy ultimately was fine thanks to the dozen or so commuters on the platform rushing to...
Business Planning, Grow, Growth/Scaling Plans, Impact, Impact Measurement, Lean Start-Up, Program Development, Social Impact Architects
“Evolve or die” – this saying is even more true today than when I started Social Impact Architects. Just 10 years ago, I learned about social business plans in business school, but today traditional business plans are being replaced by a more efficient tool – the...
Collaborate, Ecosystem Mapping, Impact Measurement, Social Impact Architects, Social Movements, System Change
In the nonprofit community, we often talk about our clients “falling through the cracks.” As a result, we spend a lot of time conducting case management sessions to help each and every client navigate “the system.” But, these are often only temporary fixes for our...
Collaborate, Ecosystem Mapping, Impact Measurement, Organizational Assessments, Social Impact Architects, Social Movements, System Change
In 1997, on my first day as a program developer at Phoenix House, a nationwide evidence-based substance abuse treatment program, I started to learn bottom-up program design. And, to ensure I really understood the journey of those we served, I spent a lot of time in...
Collaborate, Impact Measurement, Organizational Assessments, System Change
I just had lunch with a dear friend who asked me a question I often hear as a teacher, consultant and community advocate – “Why is collaboration so hard?” I laughed a little and then explained it was the same reason why relationships are difficult. People go into them...
About Suzanne, Impact Measurement, Marketing & Communication, Organizational Assessments, Social Impact Architects, System Change
Do you know why offices and hotels have mirrors in their elevators? One reason is because people will focus on fixing stray hairs and smoothing out wrinkled clothing rather than how long the elevator is taking and, as a result, be happier. This strange but true fact...
