Advocacy/Policy Change, Collaborate, Growth/Scaling Plans, Organizational Assessments, Program Development, Social Impact Architects
Social innovation is often perceived as the implementation of a brand-new idea, but it is not always about an idea. It can also be a new way of delivering an existing program or service or a way to take that idea to scale successfully. The two-generation (also called...
Board Development, Feasibility Studies, Grow, Growth/Scaling Plans, Impact, Lean Start-Up, Organizational Assessments, Program Development, Social Impact Architects, Strategic Planning
As another year comes to a close and we explore possibilities for the next, I find that many executives and board members are reflecting on the “state of their organization.” I was recently asked by a client about the best way to determine where to focus energies in...
Business Planning, Organizational Assessments, Program Development, Social Impact Architects
When I visited South Africa, Kruger National Park had an exploding elephant population. They had to move many of elephants to a nearby wildlife refuge, but they only had equipment to move the smaller ones – the females and the young. They couldn’t move the adult males...
Grow, Growth/Scaling Plans, Impact, Impact Measurement, Logic Model Development, Organizational Assessments, Program Development
When I started with the nonprofit Phoenix House right out of college, I was an idealist. I pursued any program and every grant that would help our clients. I believed success would come from the quantity of grants submitted. Now, with nearly three decades of...
Guest Blogs, Impact Measurement, Organizational Assessments, Program Development, Social Impact Architects
We have all experienced bad customer service. Now with Twitter, we witness our friends’ bad customer service experiences, too. Frustrating and infuriating for the customer, bad customer service can also ruin a brand. And, unfortunately, it isn’t unique to the...
Evaluation Planning, Impact, Impact Measurement, Organizational Assessments, Program Development, Social Impact Architects
As we move into Labor Day weekend, it is important to reflect on where we are in helping everyone achieve the American dream. Andrew Carnegie believed “you cannot push anyone up a ladder unless he is willing to climb himself.” But, what is that ladder and how do we...
