Annual Traditions, Nonprofit Trends, Organizational Culture, Social Impact Architects
I have always been fascinated by the Titanic. When the movie came out and the exhibition opened, I was first in line for both. I am fascinated by it not just for its story or the glamour of the time, but because of why the ship met its tragic fate. The Titanic – the...
Business Planning, Ecosystem Mapping, Lean Start-Up, Organizational Culture, Social Impact Architects, Strategic Planning, Top 5 Annual List
The end of the year is always a special time for rejuvenation and reflection. This past year my favorite word has been “reimagine.” The word itself lulls me into both a state of reflection as well as thoughtful action. It allows you to hold up a mirror to yourself as...
Business Planning, Communicate, Grow, Social Impact Architects, Storytelling, Strategic Planning
Social media is taking over! This can be scary, but it shouldn’t be. Done well, social media can be one of the most effective ways to reach and expand your audience. But, how do we do social media well? We have asked ourselves this question and attended many social...
Advocacy/Policy Change, Evaluation Planning, Growth/Scaling Plans
“Place is the word.” Since it is #throwbackthursday, we thought we’d modify a phrase from the movie “Grease” and talk about a trend that we have seen on the rise over the past two years – place. It’s popping up not just at community and economic development...
Guest Blogs, Impact Measurement, Organizational Assessments, Program Development, Social Impact Architects
We have all experienced bad customer service. Now with Twitter, we witness our friends’ bad customer service experiences, too. Frustrating and infuriating for the customer, bad customer service can also ruin a brand. And, unfortunately, it isn’t unique to the...