Communicate, Fundraising, Growth/Scaling Plans, Marketing & Communication, Organizational Assessments, Social Impact Architects
This year, in the World Giving Index, the United States emerged as the most charitable country – with 72% of Americans reporting that they helped a stranger, 61% donated to a charity and 42% volunteered their time. But, as economic and societal shifts occur, that...
Annual Traditions, Business Planning, Collaborate, Communicate, Fundraising, Grow, Organizational Assessments, Social Impact Architects, Strategic Planning, Summer Reading
As we hit the midpoint of the year, a new trend for for-profit and nonprofit leaders is to review their strategic and operational goals and make New Half-Year’s resolutions, recommitting to old goals and resolving to achieve new ones. Summer is a great time for...
Collaborate, Ecosystem Mapping, Impact Measurement, Organizational Assessments, Social Impact Architects, Social Movements, System Change
In 1997, on my first day as a program developer at Phoenix House, a nationwide evidence-based substance abuse program, I started to learn bottom-up program design. And to ensure I really understood the journey of those we served, I spent a lot of time in our programs...
Business Planning, Guest Blogs, Social Impact Architects
Over a decade ago, I had an a-ha moment with a good friend – we were talking about an upcoming holiday and all the gift-giving that happens. We discussed the subtle difference between a present and a gift. A present is something that you want the recipient to have. A...
Communicate, Lead, Organizational Culture, Social Impact Architects, Storytelling
Many of the Southwest family were saddened when Colleen Barrett, the woman behind many of Southwest’s best ideas who rose from Executive Assistant to President & COO passed away last month. Many of these ideas are captured in her book, Lead with LUV, coauthored...